Hawthorne Effect
Last week, we learned several management
theories. Among them, Hawthorne effects interested me a lot. After learning
from seminar and searching in book, I have the following gains.
effects commonly refer to as
observer effect, which points that when people realize that they are being
observed they will improve or modify an aspect of their behavior. This also
pointed the importance of human relation in an organization.
After four stages of experiments,
researchers got some conclusions.
First, they proved that we should focus on
human relation and psychology to motivate employees but not only money. Second,
the experiments proved that the key point of working efficiency is enthusiasm
and human relations in family and society. Third, they conclude that money is
just a small part of factor of motivation; people need more sense of belonging,
sense of security and harmony. So modern manager should have the abilities to
improve the satisfaction of employees, be good at listen to employee’s opinions.
In addition, they pointed that there are small informal organizations into a company.
These kinds of informal organizations aim to protect mutual benefits of
members, which avoid from individual mistakes to affect organization’s
benefits.
We also can reflect this effect into our
life that we need to praise others more, because it will make them feel good in
psychology and be a motivation for them. In my experience, when we realize that
we are being concerned we will be motivated to performed better, thereby be
more efficient. Therefore, we should behave ourselves and then get more praises,
which will make us confident and study better.
Thanks Rob.
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ReplyDeleteIt would have been useful to link the Hawthorne Studies with a modern day business here - well done for reading around the topic and getting a full understanding of it.
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